Frequently Asked Questions

General

Do you have a gallery displaying all of your work?
Yes. gallery nrc loacted in Northwest Denver features the work for emerging and established photographers from Colorado and the Rocky Mountain region. This gallery is owned by Neil Corman and features some of his work and varies month to month. You may visit the gallery to see current images. Additionally, work is displayed in galleries as either a solo show or part of a group exhibition from time to time. When upcoming events are determined the information is posted on the news page as well as the blog of this website. Subscribers to the free newsletter are also notified via e-mail.
What other photographic services do you offer?
There are three websites showing the work available from Neil Corman Photography. Denver Photographer Neil Corman specializes in editorial, commercial and travel photography. The work Neil produces also generates imagery which may be used as stock photographs. Lastly this website features photographs available to purchase as prints, greeting cards as well as note cards.
I have questions about the location of one of your images. How may I find out more information?
When viewing each image there is an option to ask a question about the photograph. If you would like to find out more details about an image including the specific location, feel free to ask via the online form. We will do our best to answer the question on the specific location. For some images we obtained permission from private land owners to photograph on their land which will limit access to specific locations.
I really like an image. Can I use it on my website?
All of the images on this website are copyright by Neil Corman and may not be used without permission. If there is an image you would like to use on your website, please contact us to discuss in more detail regarding the specific usage request.
Why should I sign-up for your free newsletter?
As we have busy lives, the Neil Corman Photography Newsletter allows us to provide subscribers a method to stay up to date with the latest news. Sent via e-mail every couple of months each newsletter can include notification of upcoming exhibits, new galleries on the website as well as various discounts. By using an electronic version of the newsletter this lets us limit the environmental impact a traditional printed and mailed newsletter may create.
Will my information be sold if I sign up for the newsletter?
All information provided when signing up for the newsletter is only used by Neil Corman Photography and will not be sold or provided to any third party for marketing purposes. Your information is handled by a third-party entity (MailChimp) which is a large player in the industry. This makes sure all your information is stored securely on a separate server.

 

Ordering

How long does it take to receive a print?
All prints which are ordered are specially printed for the customer. By printing images at the time of sale we ensure the latest technology is used to create the image instead of having prints sit in storage. Once a print is produced is goes through a quality assurance process making sure it is up to the standards expected by Neil Corman Photography. Once this quality check is performed, the print is shipped to the customer. On average it take about two weeks to receive a print. Prints which are mounted take about an extra two weeks to be delivered.
Will you notify me when my order is shipped?
Yes. Once an order is shipped you will receive an e-mail indicating your print is on the way as well as a tracking number if one is available.
How are print sizes determined?
The majority of images available as prints are photographed with a 35mm camera. In the film days a frame on a piece of film was 24mm x 36mm or a 2:3 ratio. Digital cameras continue to keep this 2:3 ratio and thus the prints we offer are also in this ratio. By keeping the print how it is created out of the camera, we can compose our scene "in-camera" and carry this through to the final print. There are some exceptions to this standard which are generally panorama prints as these are multiple frames stitched together.
Do you print your own images?
No. We have found the end result of outsourcing our printing provides a product of higher quality than if we performed this on our own as the printing company may easily keep up with the latest technology.
What are your shipping rates?
Orders over $50 are shipped free of charge within the United States. For orders under $50 a minimal shipping and handling fee is added to the order.
Why is there not an option to have images framed?
We strongly recommend having prints not ordered with the mounted color box option professionally matted and framed. By having this done you will have a print which will handle the elements much better than if it is not protected. While most of the images work well with a white gallery mat and black metal frame, many people have a personal preference of what will work best for the location the print will be displayed. If you are in the Denver, Colorado area we do have a list of suggested frame shops.
Do I have to pay sales tax if I order a print?
It depends. Orders shipped within the State of Colorado are subject to sales tax. All other destinations are not subject to sales tax at this time.
Do you ship internationally?
Yes. As shipping prices vary based on the size of any prints ordered as well as the destination we ask that you contact us to find the exact shipping quote prior to placing an international order. Upon receiving your request we will provide a shipping quote within two (2) days. Additionally, customers are responsible for any duties and/or other taxes required upon import to their country. These amounts are determined by your country and we are not able to provide an estimate. Processing in customs may also impact your delivery date.
What types of payment do you accept?
Orders which are processed online are handled by PayPal. Using PayPal we are able to accept electronic checks as well as Visa, Mastercard, American Express and Discover. We do also accept Checks and Money Orders with orders sent via mail. It is not recommended to send Cash through the mail, and if you would like to pay with cash please contact us so we may determine if there are any alternative methods for payment. For international orders the credit cards accepted vary by country, in most instances Visa or Mastercard are accepted.
Do I have to order prints online?
No. Ordering online is one way you may order products offered on the website. You may also order by phone or mail. Please contact us to find out more about ordering by phone or mail so we may correctly fulfill your order.
How may I contact you with additional questions I may have?
If you have any additional questions about ordering any products from our website, please feel free to contact us either by mail, telephone, e-mail or using our online comment form with your specific questions. Inquiries by e-mail or using the comment form are usually answered within 24 hours.
What is the Discount Code box on the shopping cart?
Occassionally a discount code will be provided to individuals attending an event where Neil Corman Photography is showing work, as well as through our newsletter. These codes are valid until their expiration date and vary based on the offer. The easiest way to receive a discount code is to sign up for the free newsletter.
Do you offer gift certificates?
Yes. Gift Certificates are available and may be used towards any product offered by Neil Corman Photography. Our gift certificate process uses Paypal allowing gift certificates to be sent via e-mail or printed for delivery within a card. Buying a gift certificate is quite easy and the process can be started on our purchase a gift certificate page.
Do you offer discounts for bulk purchases?
Yes. If you have are looking to order a large number of prints for display in your home, office, or other business please contact us directly so we may provide bulk pricing for your needs.
What if the print is damaged in shipping?
Please inspect your prints upon receipt. We take great care in packaging shipped products and while it is possible damage can occur during shipment this rarely occurs. If you receive a damaged product, please Contact us immediately so we may work with you to resolve the issue as soon as possible.
What if I don't like the print as it looks different than on the website?
We are confident you will be quite satisified with the quality of prints you order. If you are not, we offer a a full refund (not including any return shipping charges) for any product returned in new condition within one week of receipt.

 

Photographic

What equipment are you using to create your images?
Currently we are using Nikon digital-SLR cameras and lenses to create images featured on this website. As Neil's first SLR camera was a Nikon, he has grown with the Nikon family of lenses and camera bodies.
What do you take in the field with you?
What is in the gear bag or pack really depends on the destination and the objectives of the shoot. If we are heading away to a different part of the country or world most if not all of the gear is packed which includes backup cameras. However if it is a short trail hike the goal in those instances are to minimize the gear being carried. The minimal gear brought into the field with a DSLR set-up is a camera body, 24-70mm f/2.8 lens, 70-200mm f/2.8 lens, filters and a tripod. Other items which may considered are a wide angle, macro or fisheye lens, flash units, diffusion devices and an extra camera body. No matter if it is a short trip into the mountains or something longer being prepared for the elements is important with sunscreen, rain gear, hat, gloves, bug spray, a first aid kit and anything else you would normally take while hiking or anywhere outdoors.
Do you still use film or are you only using digital at this time?
The majority of our work is digital these days. However on occassion we will shoot film when conditions allow us to do so. This is usually with black and white film in locations where the natural grain provides the look we are looking for in the end result or if we know a long exposure will be needed. During the times where black and white film is being used, digital cameras are normally used in tandem.
Occassionally you will mention a product on your blog. Are you being paid by the company to mention the product?
No. The products Neil mentions on the blog are his own opinion and is not due to the supplier providing free merchandise in exchange for a post. If this is the case for any product, a disclaimer would be included to let you know. The products mentioned are due to the comfort Neil has in using it in his photography or digital workflow and feels you should also know about the product as well.